Our availability is from 9 am to 5 pm, Monday to Friday, CST. Feel free to reach out to us through various channels for assistance. You can contact us at 1-912-454-5781, engage in live chat, send us an email at support@EquipmentOasis.com, or conveniently fill out the form on our contact us page.

Here are some frequently asked questions:

How fast do you ship out? Usually within 1-2 business days.

When will I receive tracking for my order? As soon as your package ships out.

How long will my order take to arrive? Typically between 3-10 business days, depending on the chosen shipping method. Special orders or backordered items may take longer, and we'll inform you accordingly.

Which courier will deliver my package? We utilize various carriers, including UPS, FedEx, USPS, Estes Express, R&L Carriers, TForce Freight, ABF Freight, SAIA Transport, and Southeastern Freight Lines, depending on package size.

If something is out of stock, can I back order or special order it? Certainly! Contact us via phone, live chat, or email to place your order.

Do you offer free shipping? Yes, we provide free shipping on all orders within the continental 48 USA, excluding international orders.

Do you ship internationally? While international shipping isn't available directly on our website, we can provide a special shipping price quote for each order. Please call or email us if you live outside the continental USA.

Do you have a showroom? Our operations are based in an office/warehouse in Houston, Texas. Currently, we do not operate as a showroom, and our entire catalog selection is available online. Products are shipped from warehouse locations across the USA.

If you have additional questions not covered here, feel free to contact us through the contact us page, call us at 1-912-454-5781, or chat with us live.


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